Hyster enjoys a unique relationship with our clients. We try to produce complete customer satisfaction created through world class production. Our goal is to foresee the requirements of each and every customer along with deal with them with forklifts which provide the performance, the dependability and the value which they really demand.
Hyster completely believes in starting with the client. The company performs annual focus groups and provides on-going voice of customer research which is conducted both on-line as well as in the field. We have more than 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to ensure the lowest ownership cost and total dependability all of Hyster's machines are subjected to physical, environmental and virtual tests. Not only do we test against our own standards, but we are also continually testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our highest standards.
Demand-Flow Manufacturing Which is Smart and Lean
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to deliver total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality Each and Every Time
To initiate quality from the start, Hyster uses an integrated MES or Manufacturing Execution System. The job of the MES is to manage the flow of production. The MES coordinates line activities such as quality verification and part sequencing. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold each and every employee responsible for constant quality, together with the 5s workplace organization in place to help us accomplish it.
Hyster provides a range of excellent features as standard with all our products. By remaining devoted to our focus on quality and safety, and by being innovative from start to finish, we provide some of the best material handling machines on the market. These are only some of the reasons the company has become a leader in the industry.